Incorporating Artificial Intelligence into Live Gaming Halls

## Incorporating Artificial Intelligence into Live Gaming Halls – AI – iGB

Jean-Pierre Uvaireau, the head of Live Solutions, disclosed to iGB that employing AI presenters could be the next stage in merging AI into the gambling sector.

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Incorporating Artificial Intelligence into Live Gaming Halls
As the sector adjusts to the abilities of AI, businesses are investigating the most effective ways to integrate this technology into their offerings.

For Live Solutions, this has taken the form of supplying AI presenters for their casino games.

“Our AI presenters are a new initiative designed to collaborate with human presenters,” stated Uvaireau. “They will be accountable for managing the game process and providing information to players, just like human presenters.”

Uvaireau highlighted that this enhances communication between operators and players, particularly since information is provided based on the player’s tailored requirements.

“AI presenters offer a significant advantage because they enable operators to interact with players,” he explained. “AI presenters can target specific players and send them customized messages.

“For instance, players can be reminded during the game that they need to provide KYC documents to the operator.”

Customized or Not?
With AI presenters, operators can concentrate more on player needs because AI can automate tasks.

Automated assistants are always accessible, providing support to players regardless of the hour or language spoken. This is particularly beneficial for players residing in diverse time zones who communicate in different tongues.

Certain players might favor the anonymity offered by automated assistants, as they avoid interaction with real individuals. Automated assistants make decisions based on established guidelines and computational processes, which can contribute to fairness and transparency.

However, many individuals are questioning whether automated systems can truly substitute human engagement.

Houareau contends that the advantages of automated assistants surpass any potential drawbacks. He asserts that automated assistants require no training and can manage numerous interactions simultaneously. Automated systems can also process a substantial volume of transactions without requiring human intervention, allowing for the accommodation of a larger player base.

Nevertheless, certain challenges arise with automated assistants, particularly when they possess an appearance and voice resembling real people. This could potentially lead to complications concerning copyright and intellectual property rights.

Its vital for agents and representatives to draft a rigorous contract concerning intellectual ownership and copyright violation.

Houareau continued, “As long as agents have an accord with the individual or famous person to utilize their likeness, there shouldn’t be any problems.”

“Employing AI presenters that closely mirror or mimic celebrities without authorization could breach those rights, so we always insist on having appropriate disclaimers in place before developing custom AI presenters.”

**Incorporating AI into Future Strategies**
While AI presenters are now operational, this isn’t the conclusion of their development. Further modifications are in progress.

“Some future enhancements we’re exploring include amplifying the realism of AI presenters to provide a more engaging betting experience, which could involve improving facial expressions, body language, and voice modulation to create more lifelike interactions,” Houareau disclosed.

Beyond design enhancements, Live Solutions is also investigating “integrating responsible gambling features into the AI presenter technology to help identify indicators of problem gambling or excessive risk-taking behavior.”

“This could include features like time and spending limits, personalized break recommendations, and even providing support resources, all delivered in a human-like manner through the AI presenter.”

As artificial intelligence (AI) presenters continue to progress, Houareau is convinced that the boundless potential and vast scope of AI will generate more opportunities in technological development.

“The possibilities are limitless, and we are thrilled to be a part of the AI evolution.”

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